Our Approach
At Chesney Consulting, our commitment to sustained success is rooted in a distinct approach to business seamlessly integrated with our core values. These core values are guiding principles that have proven to be instrumental in driving your progress, delivering superior service and achieving exceptional outcomes for our clients. Below, we outline these foundational approaches.
Pragmatic Action: Crafting a flawless system or ideal approach means little if it doesn't align with your business. We bring a blend of innovative thinking and practical insights, ensuring that every evolution is not just groundbreaking but also practical. Our aim is to unearth the optimal transformation path for your organization, guiding your business along the way.
Collaborative Alignment: Through fostering a culture that pursues excellence, is accountable, and transparent, we closely collaborate with your team to unleash the complete potential of your organization. Our partnership aims to facilitate bold, strategic advancements, reshaping the landscape of success by turning ambitious goals into tangible achievements.
People Centered: We put people first in everything we do, which is why we set clear expectations from the moment of your initial inquiry. We have walked this path before, and so the better prepared we can make you be, the more informed and clarity you will have.
Partners Not Providers: Our objective is to provide comprehensive solutions rather than mere outcomes; we aspire to provide enduring solutions. Merely achieving a result isn't sufficient for sustainable growth. By guiding your development and refining your approach, we equip you to tackle future challenges long after our engagement concludes.
Relationally Minded, Objective Driven: Throughout our partnership, we understand that unforeseen circumstances may arise, and conversations of those challenges naturally bleed into our meetings. We take a balanced approach of addressing these new challenges, while maintaining a commitment to fulfilling our agreed upon obligations. Our aim is to meet the expectations outlined in our agreement and deliver optimal outcomes for our clients. Should the need arise to amend or extend the contract to consider these challenges, we are happy to make the necessary changes, but our focus remains on providing solutions within the scope of the expectations we both set out.
Prioritize Value: While contracts are vital necessary frameworks for each project, estimating time accurately is not an exact science given the multitude of variables involved. As a result, if the job is complete and there is two-weeks, a month, you name it, left on a contract you will be refunded that amount. Our two primary goals are to fulfill the scope of work and ensure every client's satisfaction; nothing else supersedes that.